Maintenance

Below you’ll find examples of some of our product type plates. Image will open in a larger window when it’s clicked.

If your cooker hood malfunctions, please proceed according to these instructions.

1. Warranty valid (Savo cooker hood and BORA system have a two-year warranty, and BORA registered systems have a three-year warranty):

Submit a service request by filling in the service request form below. Attach a photo of the model identifier plate to the service request (can usually be found behind the grease filter). You can find example pictures of the identifier plates from this page. You get a reply message stating that your request has been registered. A local accredited service partner will contact you in 1-2 weeks.

If during the service visit it is discovered that the malfunction has been caused by faulty instalment or use, the service partner can invoice you according to their price list.

2. Warranty period has expired (Savo cooker hood has been purchased over two years ago):

Contact the nearest accredited service partner. You can find the nearest service partner here.

3. Warranty period of BORA system has expired (BORA system has been purchased over two years ago or BORA registered system over three years ago):

Please email us at huolto(at)savo.fi.

In all cases you can also contact us by email: huolto(at)savo.fi.

Please familiarize yourself also with our Frequently asked questions page, you may find an answer to your problem already from there.

Product information
Serial number*
Product number*
Production week & year
Week Year
Problem description*
Attachments
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Max. file size: 96 MB.
We kindly ask you to attach an image of the model identifier plate and other descriptive images.
Purchase information
Purchase date
Notifier information
Name*
Firstname Lastname
Email*
Phone number*
Address*
Street address City Zip code
Additional information
Contact person
Tell us if you have already been in contact with someone at Savo regarding this issue.
Send a copy of the service request to my email.
Product location information
Only needed if the product installation address differs from above.
Name
Firstname Lastname
Address
Street address City Zip code
Email
Phone number
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Information disclosure*
By sending the form I agree to release my information to Savo for providing maintenance service.
I agree the terms of Savo product warranty.*
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Maintenance

Product information

Purchase information

Notifier information

Product location information

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